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Privacy Policy

Privacy Policy

At KEG Media, our relationship with our customers is very important to us. That is why we make every attempt to ensure your privacy and security. We collect customer specific information in an effort to communicate details about our products, services, contests, and promotions. You should be assured that Tilly’s will never disclose your identity or personal information to any third party, unless it is necessary to provide you with products or services from KEG Media.

Online Orders

When you place an order over our web site, we will ask for your payment method preference, credit card account number, CVN, and expiration date (if applicable), name as it appears on your credit card, "bill to" address, shipping address, daytime phone number, and e-mail address. Some of this information may be stored in the form of a "cookie" in your computer. Cookies are small files that are stored on your computer. Your browser should give you the option to refuse cookies. Tilly’s web site requires that you have cookies enabled on your browser security settings.

We may use your IP (Internet Protocol) address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

We may also use your contact information from your online order to e-mail you newsletters that inform you of new products and special features at Tilly’s, should you choose to opt-in. We may also offer you special promotions. If you prefer not to receive these e-mails, please indicate that when completing your order.

Credit Card Safety

Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Address line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https".


All contests and sweepstakes conducted on KEG Media web site or at any location are conducted in accordance with both federal and state laws. Information collected during any contest or sweepstakes is to assist us in identifying and contacting winners. Contest entrants may automatically be included in our e-mailing or text messaging list as provided by the contest rules. You should check with your cell phone provider regarding any charges you may incur as a result of receiving text messages. Contestant can unsubscribe at any time by: (1) replying to the text message with the word "STOP"; (2) sending the text message "STOP" to 38714; or (3) contacting us.

KEG Media sometimes offers promotional sweepstakes at its store locations. No purchase is necessary to participate in these sweepstakes and purchasing something does not increase your chance of winning. The limit is one entry per person. The sweepstakes are open to all legal residents of the 50 United States or District of Columbia. You must be 13 years or older to participate. If you are under 18 years of age, you must have your parent’s or guardian’s permission before providing personal information. Tilly’s employees and their immediate family and household members are not eligible for these sweepstakes. Odds of winning the sweepstakes depend on the number of entries received. Decisions made at that time are final on all matters relating to the sweepstakes.

Special Offers

We will occasionally send members of our distribution list information and valuable offers by e-mail or text message. Subscription to our list is completely voluntary. You may unsubscribe at any time. To unsubscribe from receiving e-mails, please click on the appropriate link at the bottom of the received e-mail. To unsubscribe from receiving text messages, please follow the directions on the received text message. You can also contact us directly to unsubscribe for either e-mails or text messages.

For Concerned Parents

If you have concerns about our services and wish to find out if your child is a member of our distribution list or wish to cancel your child's membership, please contact us immediately. Our communications are intended for those who are at least 13 years old. Tilly’s will not knowingly accept personal information from anyone under 13.

Contact Us

If you have any questions about this privacy statement, your dealings with Tilly’s, wish to unsubscribe or want to update your information, you can contact us at:

Customer Service
KEG Media
2311A Ingersol Circle
Fort Smith, AR 72908